Shipping
Thank you for shopping with us. Every piece is prepared with care, intention, and a touch of anticipation before it begins its journey to you.
Order Prepartion
Because our hand-made body adornments are handcrafted and carefully finished, orders are typically prepared within 3–5 business days before shipping. During special releases or high-volume events, preparation may take slightly longer. We appreciate your patience as we ensure every piece meets our standards of beauty and quality. Once your order leaves our studio, you will receive a shipping confirmation with tracking details so you can follow its journey.
Delivery Estimates
Estimated delivery times after shipment:
United States
3–7 business days
Please note that shipping carriers may occasionally affect delivery times.
Discreet & Thoughtful Packaging
Your order arrives carefully packaged to protect the delicate craftsmanship inside. We take great care to ensure your jewelry reaches you safely and beautifully.
Tracking Your Order
Once your order ships, a tracking number will be sent to your email so you can watch as your piece makes its way to you.
Lost or Delayed Packages
If your package appears delayed or lost, please contact us and we will gladly assist you in locating it.
Please note that we are not responsible for delays caused by:
- Postal carriers
- Incorrect shipping addresses provided at checkout
Address Accuracy
Please ensure your shipping address is correct at checkout. Once an order has begun processing, we may not be able to modify shipping details.
Questions
If you need assistance with your order, we are always happy to help.
Please contact us at:
Hello@thevenusspot.com